Privacy Policy
We are committed to protecting your personal information and being transparent about how we use it.
Who We Are
This Privacy Policy applies to Yard Care Store, a lawn care and landscaping business located at:
Yard Care Store
433 Ave Calandria
Hemet, CA 92545
United States
Phone: +1 800-916-0397
Email: contact@yardcarestore.com
Website: https://yardcarestore.com
This policy explains what personal information we collect, why we collect it, how we use it, and the choices you have regarding your information when you visit our website or use our services.
Information We Collect
We collect information in the following ways:
Information You Provide Directly
When you contact us, request a quote, fill out a form, call us, or email us, we may collect:
- Your full name
- Phone number
- Email address
- Home or property address
- Details about your yard, property, or service request
- Any messages or notes you send us
Information Collected Automatically
When you visit our website, we automatically collect certain technical data, including:
- IP address and approximate location (city/region level)
- Browser type and version
- Device type (desktop, mobile, tablet)
- Pages visited and time spent on each page
- Referring website or search engine
- Date and time of your visit
- Clicks and interactions on our website
This data is collected using cookies and analytics tools including Google Analytics and Google Ads. See Section 5 and Section 6 for more details.
How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Responding to your quote request or inquiry | Name, phone, email, address, service details |
| Scheduling and delivering lawn care services | Name, address, service notes |
| Sending service confirmations and follow-ups | Name, phone, email |
| Improving our website and user experience | Usage data, device info, pages visited |
| Running and measuring Google Ads campaigns | Anonymised click and conversion data |
| Communicating promotions or seasonal offers (if opted in) | Name, email |
| Complying with legal obligations | Any relevant data as required by law |
We will only use your personal information for the purposes stated above. We do not use your data for automated decision-making or profiling that produces significant legal effects.
How We Share Your Information
We do not sell, rent, or trade your personal information to any third party.
We may share your information in limited circumstances with:
- Service providers: Trusted third-party tools and platforms that help us run our business (e.g., email providers, scheduling software, CRM tools). These providers are only permitted to use your data to perform services for us.
- Google LLC: We use Google Analytics and Google Ads to measure website performance and run advertising campaigns. Google may receive anonymised usage data. See Section 6 for details.
- Legal authorities: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience and help us understand how visitors use our site. Cookies are small text files stored on your device.
Types of cookies we use:
| Cookie Type | Purpose | Examples |
|---|---|---|
| Essential | Required for the website to function properly | Session cookies, security tokens |
| Analytics | Help us understand traffic and page performance | Google Analytics (_ga, _gid) |
| Advertising | Track ad clicks and measure campaign performance | Google Ads conversion cookies |
| Preference | Remember your settings and choices on return visits | Language, form preferences |
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. Most browsers allow you to refuse cookies or delete existing ones — refer to your browser's help documentation for instructions.
Google Ads & Google Analytics
We use Google Analytics to collect anonymous information about how visitors use our website. This helps us improve our content and understand which pages are most useful. Google Analytics uses cookies and may transfer data to Google servers in the United States.
We also use Google Ads (formerly Google AdWords) to promote our lawn care services. Google Ads uses cookies to track when someone clicks on our ad and later completes a conversion action (such as calling us or submitting a contact form).
The data collected through Google Ads is used solely for measuring and improving advertising performance. It is processed in accordance with Google's Privacy Policy.
Remarketing: We may use Google's remarketing features to show our ads to people who have previously visited our website. Google uses cookies to serve ads based on prior visits. You can opt out of personalised advertising at Google Ads Settings or visit aboutads.info.
To opt out of Google Analytics tracking entirely, you can install the Google Analytics Opt-out Browser Add-on.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
- Contact and inquiry data: Retained for up to 3 years after your last interaction with us, to manage ongoing service relationships and follow-up communications.
- Service records: Retained for up to 7 years for billing, warranty, and legal compliance purposes.
- Website analytics data: Retained in Google Analytics for up to 26 months by default, after which it is automatically deleted.
- Marketing emails: Retained until you unsubscribe or request deletion.
When your data is no longer needed, we will securely delete or anonymise it.
Your Rights & Choices
You have the following rights regarding your personal information:
- Right to Access: You can request a copy of the personal information we hold about you.
- Right to Correction: You can ask us to correct any inaccurate or incomplete information.
- Right to Deletion: You can request that we delete your personal information, subject to any legal obligations we have to retain it.
- Right to Opt Out: You can opt out of marketing emails at any time by clicking "unsubscribe" in any email or contacting us directly.
- Right to Data Portability: You can request your data in a structured, machine-readable format.
- Right to Restrict Processing: You can ask us to limit how we use your data in certain circumstances.
To exercise any of these rights, please contact us by:
- Email: contact@yardcarestore.com
- Phone: +1 800-916-0397
- Post: 433 Ave Calandria, Hemet, CA 92545
We will respond to all valid requests within 30 days. We may need to verify your identity before processing your request.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You have the right to know what personal information we collect, use, share, or sell about you in the past 12 months.
- Right to Delete: You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions.
- Right to Opt Out of Sale: You have the right to direct us not to sell your personal information. We do not sell personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights. We will not deny services, charge different prices, or provide a lower quality of service because you exercised your privacy rights.
To submit a CCPA request, contact us at contact@yardcarestore.com or call +1 800-916-0397. You may also designate an authorised agent to make a request on your behalf.
Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at contact@yardcarestore.com and we will promptly delete such information from our records.
Third-Party Links
Our website may contain links to third-party websites, such as review platforms, social media pages, or partner sites. These third-party sites have their own privacy policies, and we do not accept any responsibility or liability for their policies or practices.
We encourage you to review the privacy policy of any third-party website you visit. The inclusion of a link on our website does not imply endorsement of that site's privacy practices.
Data Security
We take the security of your personal information seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, misuse, or disclosure. These measures include:
- SSL/TLS encryption on our website (HTTPS)
- Restricted access to personal data — only staff who need it to perform their job can access it
- Secure storage of contact records and service data
- Regular review of our data collection and storage practices
However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
If you believe your personal information has been compromised, please contact us immediately at contact@yardcarestore.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or the services we offer. When we make changes, we will:
- Update the "Last Updated" date at the top of this page
- Post the revised policy on our website at yardcarestore.com/privacy-policy/
- Notify you by email if the changes are significant (where we hold your email address)
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
Contact Us About This Policy
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please get in touch with us:
| Business Name | Yard Care Store |
| Address | 433 Ave Calandria, Hemet, CA 92545 |
| Phone | +1 800-916-0397 |
| contact@yardcarestore.com | |
| Hours | Monday – Saturday, 7:00 AM – 6:00 PM PT |
| Website | yardcarestore.com |
We take all privacy inquiries seriously and will respond within 30 business days. For urgent matters, please call us directly at +1 800-916-0397.
Questions? We're Here to Help.
If you have questions about how we use your data or want to request access or deletion of your information, reach out to us directly.